Last updated: 16 June 2026
Fig & Thyme ("we", "us", "our") operates the website figandthyme.uk. We are the data controller responsible for your personal data. If you have any questions about this policy or how we handle your information, please contact us at figandthymeenquiries@gmail.com.
Owner note: You can add your registered business name, postal address and ICO registration number here if you have them.
We only collect the information you choose to give us. When you contact us through our website, for example by completing our contact, enquiry or booking form, or emailing us, we may collect your name, email address, phone number (if you provide it), and any other details you include in your message. Our web host may also automatically record standard technical information such as your IP address and browser type in its server logs. This helps keep the website secure and running, and is not used to personally identify you.
We use the information you give us to respond to your enquiry, provide the information or services you've asked about, and communicate with you about your request. Our lawful basis is our legitimate interest in responding to enquiries about our business, and taking steps at your request before entering into a contract. We do not use your information for marketing unless you have asked us to, and we never sell your personal data.
When you submit a form on our website or email us, your message is delivered to our email inbox through our website hosting provider. Your information is used only to respond to you. We do not share your personal data with any other third parties, except where we are required to do so by law.
We keep enquiry and contact information only for as long as we need it to deal with your request and for a reasonable period afterwards in case you contact us again. We delete or anonymise information once we no longer need it.
We use only strictly necessary cookies needed to make the website and its contact form work. We do not use any analytics, advertising or social-media tracking cookies, and we do not track you across other websites. This website loads fonts from Google Fonts to display its design; when it does, Google may receive your IP address in order to deliver those fonts. Google Fonts does not set cookies on your device. You can control or delete cookies through your browser settings, and set your browser to block them. Doing so may affect how some parts of the website work. To learn more about cookies, visit aboutcookies.org or the ICO's guidance at ico.org.uk.
Under UK data protection law you have the right to:
To exercise any of these rights, email us at figandthymeenquiries@gmail.com. You also have the right to complain to the Information Commissioner's Office (ICO), the UK regulator, at ico.org.uk or by calling 0303 123 1113.
We may update this policy from time to time. Any changes will be posted on this page with a revised date shown above.